Transform how your staff, agents, and front office manage customer inquiries.
Promote one centralized 10-digit number on your website, Google Business, and flyers. Receive multiple simultaneous customer calls without any busy tone.
Professional studio-quality customized voice greetings in Assamese, Bengali, Hindi, and English. Route callers intelligently to the right department.
Every inbound and outbound call is safely recorded in the cloud. Monitor customer support quality, train agents, and maintain dispute audit trails.
If a customer calls after business hours or all agents are busy, your team gets instant WhatsApp notifications with the caller number for instant callback.
Track total calls answered, missed calls, average talk time, and executive productivity in real-time through an intuitive web console.
Every new incoming caller is automatically inserted into Digital Disha CRM as a new lead with caller timestamp, location, and agent assignment.
No expensive hardware or EPABX machines needed. Works directly on staff smartphones.
Ideal for small clinics, shops & tuition institutes.
Perfect for hospitals, schools, and sales enterprises.
Designed for large institutions and multi-branch setups.